5 Mistakes Businesses Make in Social Media

Who wants to make the same mistake twice? No one. Wise entrepreneurs learn from their mistakes and the mistakes of others...including the wild and crazy world of social media. The following are 5 mistakes that can set your social media campaign back. We don't want that to happen to you so take a moment to "learn" from these tips (we sure wish someone would have mentioned these in the beginning).

Mistake #1 - No Plan
Imagine if you started a business without a mission or business plan. Imagine you didn't know who your potential customer was or what products you were going to sell. Do you think it could be a recipe for disaster? The same goes for your social media. Take the time to plan your strategy BEFORE you dive in to posts and status updates. It will keep you focused in the long run and allow you more success.

Mistake #2 - Picking the Wrong Platforms
You can drive yourself crazy trying to manage twenty different social media sites and the odds are - unless you have a whole social media team - you won't excel at any of them because you are spread too thin. The idea is quality vs. quantity. Part of your Plan (stated above) is to consider where do your potential customers hang out. Is it Facebook, Twitter, Blogs, Pinterest, YouTube? Ask your clients  and narrow your focus down to one or two sites.



Mistake #3 - Tracking & Tweaking
Social media as a business is not a "just for fun" tactic. This is a legitimate marketing venue. Just like coupons, advertising and other marketing ploys, you have to measure your success to know how it's working. If you don't track what you are doing and make changes when you see success or failure - you're wasting your time. Most of the social sites offer analytics and there are free resources available.

Mistake #4 - "Push" Selling
When you spend all of your time pushing your followers and fans to buy - their going to do the opposite. They'll unfollow or unlike you and odds are, they're never coming back. Social media is about building a community and providing valuable information. Think about those potential customers and what they are interested in. Do they like DIY tips, quotes, funny images, special discounts, contests etc.? Give them what they want (integrated around your business/industry of course) and soon you'll be engaged in "pull" marketing which creates a much stronger relationship. They'll WANT to buy from you and will probably share those feelings with their friends too.

Mistake #5 - Thinking this is Easy
Social media is a huge venue for business and because there are so many tools available, it's easy to get sucked in to thinking this is all a piece of cake. It isn't. Creating a social media platform that engages with followers and nudges them on their way to becoming customers is HARD WORK. You didn't start your business without education of some kind, right? It's time to start learning the tricks of the trade and educating yourself so you can maximize your social media plan.

BONUS MISTAKE <--- (Quite possibly the biggest of them all!)
Giving Up Too Soon
There is no getting around it - social media takes time. Success won't happen overnight and if you're only spending a few minutes a day on your posts, it's going to take a long, long time to reap rewards. Expect to dedicate at least an hour a day to your social media marketing. Social media is about building relationships and there is no shortcut to creating trust. Remember, you have a plan and you are going to need to dedicate at least 6 to 9 months to achieve measurable results. Don't quit just yet!

Photo credit: Edn.com

Increase Sales With Video on Your Business Website

As a business owner, new leads are valuable assets that drive your bottom line in the right direction.  Every lead in your pipeline (or store) arrived as a result of a variety of marketing avenues used to get them to your door.

Using video on your website effectively can  maximize your business marketing and followup process for new leads so you can make more $$$.

According to Business.com, there are 8 steps to earning and converting a sale:

1. Prospecting
2. Planning
3. Approach
4. Need Assessment
5. Presentation
6. Meeting Objections
7. Gaining Commitment
8. Follow-Up

Using Video is great for Prospecting, Presentation, Meeting Objections, and Gaining Commitment.

Using Video for Efficient Prospecting

Video can not only help bring leads to your website, it can help keep people on your site longer. A recent study conducted by Score.orge shows that 60% of web visitors who found a video on a website WATCHED the video. Imagine if you could guarantee that 60% of people you met on the street listened to your sales presentation. You'd love to have 6 out of 10 people agree to be sold too, right? Exactly.  In a study by Attivio, websites that added video attracted 3 times as many visitors to the video pages, with the website as a whole receiving 157% more organic traffic from search engines.

You can also promote your business by using video on social media sites like Facebook and YouTube. If you've got a killer video, you might even get lucky enough to have a video go “viral” which can draw thousands of visitors to your website.

• Remember: The most effective prospecting videos are quick, simple, and highly informative.  “How-To” videos are very popular and humor is always a plus. Keep your video to 90 seconds or less.

Making Presentations with Video

Video is a great venue to introduce your business, products or services through a presentation.  Many businesses are modifying their homepage fornatting to include a simple “explainer video”, quickly explaining who they are and what they offer.  When Dropbox switched to a video-based homepage, their conversion rates increased by 10%.

In a study by the Institute of Education and Technology, subjects retained over 50% more information when they watched a video vs. reading text.

• Remember: Make your video memorable and easy to understand. Use clear graphics and audio so that your video communicates your professionalism. 

Using Video to Meet Customer Objections

Though selling products and services online has becoming increasingly common, people can still be hesitant to buy products and services online.  The more comfortable and well informed your customer feels about your business, the more likely they are to buy.

In a survey by Internet Retailer, 52% of respondents said that watching product videos makes them feel more confident in their online purchase decisions.

Gain Commitment with Video

The most important part of the sales process is completing the sale.  Can video help convince your customers to buy?

Absolutely. Business.com reports that statistical data can vary – Comscore claims that customers are 64-85% more likely to make a purchase after watching a product video, while Retail Touchpoints claims that video increases conversion rates by a whopping 174%.  Regardless of the exact percentage, study after study shows that customers who watch video are more likely to buy.  It’s that simple.

Don’t let your valuable leads go to waste.  Use video in your marketing efforts, on your homepage, and on all your product pages.  This will ensure that your web traffic, retention, and conversion rates all reap the benefits of video.

Get Leads from Your Website with Effective Calls to Action

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I recently visited a website for a potential client who was taking advantage of our website review. She's a dentist who wants to get leads from her site but has not had one call over the last 5 years. It took me less than 5 minutes to figure out her main problem...no call to action.

Problem: Want More Leads from Your Website?
Many websites do not make it easy to do anything more than read. There's usually plenty of text and maybe some pictures but then what? Why should I stick around? How do I get started? Ask yourself these questions when looking at your business' website (specifically your home page) and then think about what kind of elements would make your customer "click." You don't want people to just "hang out" and look at your site. You want people to engage with your business which requires an effective call to action.

Solution: Add Compelling Calls to Action
A call to action is a feature on your website that demands a response from the visitor. It can be a button, linked text or a special graphic that is enticing. In a less-than-subtle way, it says "look at me" and in an equally overt manner it says "click here." Calls to action should not be hidden - they must stand out and grab attention in less than 5 seconds (that's usually how much time you get to make a web visitor take action.

Need Help Getting Leads?
Every website we design includes a custom lead "magnet" designed to make your website effective. We can also work to create a lead magnet for your current website. See how it works >

Visit Qlixite.com for Social Media Management, Website Design and Marketing

Online vs Traditional Advertising Methods

As the saying goes, "Nothing changes if nothing changes." However, if everything out there is changing except you - you can be you're getting left behind. The growth of online information technology has changed the landscape of business marketing. The internet has replaced or vastly altered traditional advertising mediums such as magazines, newspaper, radio and television. All of these once "print only" mediums have online versions. With a good strategy and market awareness; businesses can utilize the internet to achieve effective and cost efficient marketing. Below are a few comparisons drawn between online and traditional advertising.

Online Advertising is Targeted

Instead of wasting time and effort (as well as lots of money) to send out mass mailings and junk mail with low return on investment, businesses can allocate their money smarter and more efficiently with online advertising by targeting specific audiences who are actually searching for your business, product or service.

Tracking and Conversion

Here’s the big question - How many people have been exposed to your ads? It’s very difficult to measure the effectiveness of direct mail, newspaper and TV advertisements. Online advertising however, empowers businesses with powerful tracking tools that can measure the smallest details such as impressions, conversions and Return on Investment.

Entry-level and Ongoing Fees

Yellow page ads or a magazine ad placement can be very costly. Internet advertising has yet again empowered the users to control their budget by allowing various bidding methods and low initial fees. Due to the targeted nature of online advertising and the ability to track the effectiveness of ads, making instant adjustments to campaigns is much cheaper than non internet advertising mediums.

Internet Gives Businesses Control

The biggest advantage of Internet advertising is that it is the most powerful communication tool available. It can reach households and other businesses via computers, mobile phones and tablets. Rather than allocating your efforts on finding different mediums for various regions and audiences; you can focus on what you do best and let your clients come and find you by setting up targeted campaigns.

Better Branding

Any form of advertising helps in improving the branding, but online advertising stands a notch higher in effectiveness. Internet advertising can expose a small business to potential customers all over the world. When used for the right products and in the right way, it has the potential to reach more customers for less money than any other form of advertising.
Online advertising is a powerful tool for businesses to have in their marketing strategy to effectively get the word out and achieve their marketing goals.

Mobile Marketing Website: 5 Easy Steps to Get Started

Are you thinking about mobile marketing? Wondering how you can use mobile marketing to connect with customers?
The good news is that mobile marketing is not too complex.
Here are five things you can do to get started in mobile marketing. Once you’ve mastered the steps below, you’ll see that mobile marketing is a great way to open up new revenue streams for your business.
Ready to get started?

#1: Set up your mobile website
This is actually easier than you might think. One option is to use the automated systems offered by many companies. Essentially, they take your existing website content and auto-format it for a mobile screen.
WordPress has some plugins that do a pretty good job of this and ThisIsMyDomainUSA has an automated system that does it, too when you buy a .mobi domain. But for the best user experience, I recommend you focus on one of the options outlined below.

Your mobile home page should have a clean and simple design. On the left is the standard 60 Second Marketer home page seen on a smart phone. On the right is the mobile version of the site.

Option number two is to use one of the many plug-and-play platforms offered online. These companies actually create a separate mobile website that is completely independent from your regular website.
Just Google “How to set up a mobile website” and you’ll find a number of companies doing this. There are some good organizations offering these plug-and-play systems, but there are also some real losers, so do your research before you choose a company to work with. Mobicanvas.com, GetGoMobi.com and Onswipe.com all seem to have good solid platforms to work from.

You can build and manage your website quickly and easily!
A third option is to add a simple line of code onto your existing home page that “sniffs out” the screen size of the person visiting your site.
If the person visiting your site has a screen that’s more than 600 pixels wide, they’re probably coming from a PC and are directed to your regular site. If the screen is smaller than 600 pixels, they’re probably coming from a mobile device and will be redirected to pages designed for a smartphone screen.
Out of these three options, the third option is the best approach. Just ask your web designer to do a search for “mobile website redirect code” and they’ll find plenty of options like this one on CSS-Tricks.com.

Redirects are a critical step in ensuring your website is search-engine friendly.

#2: Claim your business on location-based platforms
You should claim your business on location-based platforms like Foursquare,Gowalla and Facebook Places, especially if you have a brick-and-mortar location.
Claiming your business just means that you’re raising your hand to these services and saying, “I’m an official representative of XYZ business and want to be listed on your platform.” Claiming your business is similar to calling up the phone company to get a free listing in the Yellow Pages, only now you’re reaching out to these location-based services instead of Ma Bell.
Once you’ve claimed your business, you can start using these platforms to run mobile promotions. For example, Chili’s ran a promotion where everyone who “checked in” to their locations using Foursquare got free cheese dip.
Better still, Chili’s improved on the promotion by making it so that anybody who checked in at another store within 200 yards of Chili’s got the same offer. Yup, you heard right—if you checked in at the florist next door, you got a digital coupon for free cheese dip at the Chili’s a few steps away. Brilliant!
Users can unlock the free appetizer coupon at participating restaurants by checking in at Chili's through Foursquare.

#3: Immerse yourself
You can’t fully understand mobile marketing until you use mobile marketing. So when you get through reading this article, grab your smartphone and mess around with it—check in on Foursquare, buy some shoes using the Zappos app, do a voice search using Google Voice Search—just get comfortable with all your smartphone’s nooks and crannies.

The Google Voice Search App lets you speak your queries without pushing any buttons, and also lets you do local searches without specifying your location. Faster web search with fewer keystrokes.
When you’re ready to take a deeper dive into your smartphone, download theStarbucks mobile payment app and use it to pay for your next cup of coffee. That way, you can look even cooler than the guy who ordered the “double whipped mocha Frappuccino with a twist of whatever to go.”

You can pay for your Starbucks drink using the Starbucks Card Mobile app!
The more you use mobile media, the more you’ll see that it’s really not all that complex. It’s just the newest marketing channel in a long line of marketing channels introduced throughout the last several decades.
Tip: For smartphone overachievers: 1) Download LinkedIn to your smartphone, 2) enable your Bluetooth function and 3) open up the LinkedIn application. In the LinkedIn app, you’ll notice an icon with two people shaking hands called “In Person.”
Find someone in your office who has LinkedIn installed on their smartphone, then “bump” your phones together. Ding! You’ve just used Bluetooth to exchange your LinkedIn profile without having to type a word. LinkedIn's app allows you to bump smartphones to exchange information.

#4: Run a mobile ad campaign.
A mobile ad campaign is great for all kinds of companies, but particularly good for companies that have brick-and-mortar locations. After all, if you own a restaurant, wouldn’t you want to have an ad pop up when someone searches for “restaurants near my house”?
Mobile ad campaigns can be bought on a cost-per-click basis, a cost-per-thousand basis or a cost-per-acquisition basis.
Sound confusing? Don’t worry—just visit any of the most popular mobile advertising platforms (like Millennial Media, iAd from Apple or AdMob from Google) and they’ll walk you through the distinctions and how to use the services.
AdMob provides innovative solutions for brand and performance advertisers, effective distribution for app developers and revenue opportunities for mobile site owners.

Qlixite's QR Code

#5: Scan a QR Code.
QR Codes are those little barcode-like squares that are popping up all over the place. For an in-depth introduction to QR Codes, you can check out How QR Codes Can Grow Your Business.
QR Codes (or their closely related cousins EZ Codes, Microsoft Tags, SPARQCodes, etc.) can be scanned by smartphones. Once scanned, they drive you through to mobile web pages that offer discount coupons, bonus content, special offers or some other additional content.
How to download a QR Code reader to your smartphone:
 Turn on your smartphone and open your web browser.
 Visit BeeTagg.com or Sparq.it and click the link that says “Download QR Code Reader”.
 Launch the app and hold your phone’s camera up to a QR Code. The app will automatically scan the code.

Bottom Line
By now, you’re probably realizing that mobile media really isn’t that complex. It’s just like social media or email marketing or organic search, the only difference is that the delivery mechanism is a smartphone or a tablet computer instead of a PC.
These are just five of the ways you can kickstart your use of mobile marketing. There are probably dozens more.
What are your thoughts? What mobile marketing tools have you tried out that you’d like to share with our readers? Leave your comments in the box below.

How to Choose A Good Website Domain Name?

In the modern world of the Internet, where people automatically turn to the Web for information, your domain name needs to be unique to you to actively lead people to your business. Customers have short memories; they will not memorize an unrelated URL. Keep it simple for your customers and visitors and uniquely related to your business. Here are some useful answers...


What is a Domain Name?

Just to make sure we're all on the same page here, a domain name is the web address that leads people to your web site. Just the same as your home address, web browsers will direct people to your site via your domain name which ususally starts with 'www.' and ends with .com, .net, .co, .biz, .org etc.


Should My Domain Name Match My Business Name?
In most cases....yes! Example: If my business name is Bloomin Flowers then my website domain name might be http://www.bloominflowers.com/ or http://www.bloomin-flowers.com/. This makes it easy for people to find my website just by searching for my business by name. You want your site to be easy to find and easy to get to. Many new businesses search for and secure their domain name before officially naming their business for this reason.

Not every domain name matches the business name, surprising but true.Suppose those domain names for Bloomin Flowers are taken already. So instead I get http://www.bf.com/ which is my initials but rather obscure since it doesn't delinate what my business is. What happens when my customers type in Bloomin Flowers in a search engine. My competitors' sites will show up first and if I haven't actively made my website search engine friendly, my site might not show up or be recognizable.


What if I can't Match my Domain Name to My Business Name?
Your domain name choice may be already bought and could be a lot of time and money to get ownership of it. You have to determine how important the one you want is and how much you may be willing to spend to buy it from the party that already owns it. Check up the "whois" information for the domain, and contact that person listed to see if they're willing to sell it.

On the other hand, if you're just starting out, you might prefer the cheaper alternative of trying to obtain a domain name first, and then naming your website (or business) after the domain that you've acquired. This may seems a bit like putting the cart before the horse, but that's the reality if you don't want to lose out on the Internet.

Sometimes adjusting the domain name slightly will allow you to get a domain name that matches your business without having to pay extra. Here are some factors to consider...

Abreviations versus Keywords
Domain names can be of any length up to 67 characters. Some argue that shorter domain names are easier to remember, easier to type and far less susceptible to mistakes. Plus if you work with your initials alot you can incorporate this into your marketing. Example: www. RCDbyJohn.com for a business called Really Cool Designs by John. It's increasingly difficult to get short meaningful domain names because most have been sold already. If you manage to get a short domain name though, the key is to make sure it's a meaningful combination of characters and not hard to type and remember

Others argue that a longer domain name is usually easier on the human memory - for example, "www.gaepw.com" is a sequence of unrelated letters that is difficult to remember and type correctly, whereas if we expand it to its long form, "GetAnEconomicallyPricedWebsite.com", we are more likely to remember the domain name. If you have a tagline that you use often, it can be positive to use that as a domain name. Long domain names that have your site keywords in them also have an advantage in that they seach better in the search engines. This is the key to being found on the internet, can the search engines find your company.
Try to avoid extremely long names verging on 67 characters. Aside from the obvious problem that people might not be able to remember such a long name, it would also be a chore typing it and trying to fit it as a title on your web page.

Hyphenated Domain Names

• Cons

1. Hphens are easy to forget when typing a name. Many users are used to typing things like freecomputertools.com but not free-computer-tools.com. They'll probably leave out the hyphens and end up at your competitor's site.

2. When people recommend your site verbally, having hyphens in your domain name leads to more potential errors.


• Pros

1. Search engines can distinguish your keywords better and thus return your site more prominently in search results for those keywords occurring in your domain name.

2. The non-hyphenated form may no longer be available. At least this way, you still get the domain name you want.


Different forms of Domains with plurals: the and my
Very often, if you can't get the domain name you want, the domain name registrar will suggest alternate forms of the name you typed. For example, if you wanted website.com, and it was taken (of course it is), it might suggest forms like:

thewebsite.com

mywebsite.com

websites.com

and the like, if they were not already taken as well. The question is, should you go with one of these options?

If you take the "the..." and "my..." forms of the domain name, you must remember to promote your site with the full form of the name. Otherwise, people are likely to forget to affix the necessary "the" or "my".

On the other hand, do not take the plural form of the domain name (eg, websites.com) if you cannot also get "website.com", since the chance of the visitor failing to type the "s" in the name is very great.

Domain Name Endings or Extensions
What if you cannot get the “.com” domain but the “.net” or “.org” or others are available. Are these others ok for domain addresses? The answer is not as simple as you might think and should fit your business needs based on some of the features covered below.

.com - the most popular and widely recognized domain extension in the world. It usually pops up first in search results and people are more likely to type it over any other ending. May be registered by anyone. Get it if you can!

.net - used frequently when the .com version of your domain name has been taken. Widely used for internet infrastructure as well.

.info - associated with websites that provide information as opposed to sales. This can be useful for businesses who publish articles and is recognized world wide.

.co - this is a new extension that provides people options if their domains are taken in other widely recognized domain extensions. International recognition and easy to remember.

.biz - made specifically for business and ecommerce sites such as online stores.

.org - popular extension for non-profit and non-commercial organizations as well as highlighting a business or companies charitable features.

.mobi - can be easily viewed on a mobile device such as a smart phone or tablet.

.me - usually reserved for blogs, online resumes or portfolios of an individual

There are other domain extensions that relate to specific countries as well as one's that must be a qualified group to obtain (Example: only an official school can get a .edu extension or government agency use .gov etc)

Can I Have More Than One Domain Name?
Absolutely! Multiple domain names can point to the same website. In fact if you are a new business it's best to secure your domain name with multiple extensions to protect it from a competitor. You can create other search word filled domain names to point to your website but it's a good idea to make sure the domain names are relevant to your content so as not to draw negative attention from search engines.

The best idea is to get your domain name first....before you even make your business offcial! If you're already in business, follow the above hints or seek help from a marketing strategist who understands search engine optimization and establishing a professional web presence.