Rabu, 19 Juni 2013

The Importance Of Calls To Action

By Walker L. Percy


The conversion process on your website has different elements, but the calls to action (CTA) are one of the most essential. It speaks specifically to the readers of one piece of content and beckons them to move closer to becoming a customer. Higher conversion rates are a benefit of having a call to action that is properly implemented.

What is a description of a website call to action?

The call to action is your opportunity to drive traffic to your website, get people to subscribe to your newsletter, convince people to click on your advertisement, grow your following on social networks, get people to join your team, sell a product or service, or move someone to do anything that helps accomplish your business goals.

It helps to guide your page visitor toward the next level in your conversion process, and it is one of a few things, a link, form, or banner. When a new prospect ends up on your webpage, an ebook or whitepaper could be offered for example, something that is very simple for them to get. You can create next level calls to action for those who have already received the "top of the funnel" offers, and receive some more detailed personal data from them, in order to get the invitation or specs you are offering, for example.

There must be a good reason for the site visitor to care about what you are offering them. You could offer a discount, give a free trial, bundle items into a package, or give guarantees or successful stories. Knowing your clientele is important in designing an effective call to action, so be sure to do some research into what they would be interested in. You may want to put the hint to the offer somewhere earlier in the page, to soften them up to the idea. Your potential buyer should see this offer as something they are interested in, and find valuable.

Make sure your call to action is in sync with the content around it. Someone landing on your organization's homepage might be directed to sign up for your newsletter, while a prospect who reads an in-depth case study may be ready to schedule a demonstration. And the call to action should visually stand out from the surrounding copy. Graphics, such as arrows or handwriting fonts, can be helpful for this purpose. The calls to action should still fit within the general theme of your website, including the coloring of your particular brand. The goal is to draw the prospect's eye without being annoying or distracting. The CTA should be in line with the other navigational features on your website.

People have short attention spans, you don't have a lot of time to keep them interested. Give the prospect the necessary information quickly and don't waste their time with unnecessary material. If it looks tedious to the prospect, they will likely not bother to read it, so respect their limited time and attention.

The same rules apply to any forms associated with your call to action. When you want them to sign on to your newsletter for instance, a short form is best. The important information is all you need. Complex forms that are lengthy are not filled out as often. It's tedious work filling out forms, and the goal is to get a customer, not make them annoyed. The easier you can make the purchasing process, the more success you will have. Keeping your calls to action simple and making them easy to complete will dramatically increase your conversion rate.



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